Episode 207 - Navigating WTF Weeks & My No Panic Policy

What are the best ways to navigate weeks in your life and biz when it feels like EVERYTHING is hitting the fan all at once?!

Well I've got some tips for you. In today's episode we'll be covering 5 areas of frustration and best practices for handling them. These include:

  1. Where to aim your fan when shit gets frustrating

  2. Navigating Tech Issues & my NO PANIC Policy

  3. Navigating Conflict & examples of how I provide support for unhappy students (it happens to everyone)

  4. Navigating Boundaries

  5. Navigating Emotional Overwhelm with the state of the world at any given time

Listen to the podcast below or on your favorite platform here —->

What Is a “What the F” Week?

A “what the F” week is when normal life keeps moving, but your internal experience is basically, “I cannot believe this is happening, and I cannot believe I still have to do laundry.”

It’s the weird duality of being human.

The world can be heavy, your life can be messy, and yet you still have responsibilities, people you love, pets to feed, things that still matter.

If that makes you feel guilty sometimes, you’re not alone.

The goal isn’t to become a robot, it’s to become more adaptable, more honest about your limits, and more intentional about what you do when everything feels like too much.

Step 1: If Shit Is Hitting the Fan, Where Are You Going to Aim the Fan?

This question has become one of my favorite “reality checks” when my capacity is gone.

Because when everything is chaos, we tend to do one of two things:

  1. Try to keep everything perfect anyway, then burn out.

  2. Let everything collapse, then feel terrible about it.

There’s a third option.

Choose your exceptions ahead of time. Decide what can get messy, so the important things don’t.

For me, the kitchen is often the first thing I willingly let go.

There have been weeks where the dishes pile up and you’d probably be horrified if you saw a photo. But here’s the thing, I’m not living a Pinterest life. I’m not a Pinterest business owner. I’m a human being running a business, living a real life.

And what surprised me was this,

Even after a week of destruction, it took about 30 minutes to reset the kitchen.

That’s it.

But the mental load I saved by not forcing myself to “keep up” all week, that gave me energy back for the things that actually mattered.

Examples of where you might aim the fan

Pick one or two things that can be “good enough” for now:

  • House stuff, laundry, dishes, meals

  • Social media consistency

  • Optional business tasks (extra content, extra admin, extra anything)

  • A perfectly organized calendar, a perfectly clean inbox

  • Cooking healthy meals every night (Taco Bell counts as dinner, sometimes)

The point is not “give up.” The point is strategic survival.

Step 2: The Business Lifeline, My No Panic Policy (Especially for Tech Issues)

If you run an online business, tech issues are not a “maybe.”

They are a “when.”

And the faster you accept that, the less personal it feels when something breaks.

Recently, I had one of the most horrific tech issues in my business. The kind that makes your stomach drop.

I updated a link setting on my course platform (because it was supposed to prevent Facebook bots from messing with links), and suddenly…

My Vimeo video permissions stopped working.

So students couldn’t watch my videos. Hundreds of videos. Across multiple courses. Since 2016.

It was the kind of moment where you’re like, “Cool, great, love that for me.”

Here’s what actually helped,

The No Panic Policy

I give myself a short window to panic. Like, 10 minutes to be mad, swear, spiral, do whatever.

Then I shift into,

“Cool, this is the issue. It’s not fixing itself. What’s the next step?”

Because panic makes you do dumb things. It makes you miss the obvious fix. It makes you waste hours doing something manually that could have been solved with one setting.

And that’s exactly what happened. Once I calmed down, I found the parent setting in Vimeo that fixed permissions across all videos at once.

Problem solved.

Why this matters

If you’re a course creator, coach, service provider, any kind of online business owner, your ability to stay regulated during a tech crisis is basically a superpower.

Not because you’re never frustrated, but because you don’t let frustration become the decision-maker.

The 5-Step Tech Issue Workflow I Teach My Students

Inside my course Publish with Purpose, I literally include a “no panic policy” and a simple workflow for tech issues. It helps because when your nervous system is activated, you don’t want to have to invent a process. You want to follow one.

Here’s a version you can copy and use in your own business.

1) Document the issue

Take a screenshot, or record a quick Loom video showing what’s happening and where you’re stuck.

2) Contact the correct support resource

If it’s a Canva problem, contact Canva.
If it’s a KDP problem, contact KDP.
If it’s a platform issue, contact that platform.

Don’t waste time asking the wrong person, it just adds frustration.

3) Check the FAQ

Most tech issues have happened to someone else before you. Search the platform help docs, your course FAQ, or your community threads.

4) Respect timelines

Support teams are not instant. Neither are most humans, including you, if you’re the one providing support.

5) Ask in the right place

If you have a community space for questions, keep questions there. It protects your boundaries, and it helps other students too.

This is also where being a business owner gets real, you are allowed to set boundaries about how people access support.

Step 3: Navigating Conflict Without Turning Into a Defensive Jerk

Conflict happens in business.

Even if you’re organized. Even if your systems are solid. Even if you communicate clearly.

Sometimes a student misses something. Sometimes you overlook something. Sometimes someone is having a horrible day and takes it out on you.

When someone is upset, my first question is not, “Ugh, this person is the worst.”

It’s, “Where did I miss the mark? What was their actual experience?”

I once ran a promo for a self-paced version of a program. I thought the sales page was clear. A student enrolled, then emailed me angry because she expected support.

And honestly, when I listened, she had a point.

So I changed the wording, clarified the offer, and I gave her an option for extra support.

Not because I had to, but because I care about the experience people have in my world.

Boundaries matter, but nuance matters too

Yes, you get to have policies.
Yes, you get to protect your time.

And also, sometimes making a thoughtful exception turns someone’s entire experience around.

I’ve seen so many stories where someone joins a program, then life explodes, sickness, family emergency, grief, and the business owner refuses any flexibility.

Are they “allowed” to do that? Sure.

But the ripple effect is a student who leaves feeling disappointed, unsupported, and unlikely to ever recommend the program.

Sometimes the most sustainable long-term business strategy is simply being human.

Step 4: Emotional Overwhelm, The World Is Heavy, and You’re Not a PR Agency

This is the part that I think a lot of people are afraid to say out loud.

There is pressure now, especially online, to have an opinion on everything, to comment on everything, to post a statement for everything.

And here’s what I’ve decided for myself,

I’m not participating in that anymore.

Not because I don’t care. Not because I’m checked out. But because,

  • I don’t always have enough information to make a thoughtful statement

  • I’m not interested in performative posting

  • I need to protect my emotional capacity

  • I care more about what I do in my actual community than what I broadcast online

If you’ve ever felt guilty for having a normal day while something horrible is happening somewhere else, I get it.

When I lost my dad, it was like my entire life stopped, and I could not understand how the world kept turning.

But the truth is, the world does keep turning. That’s the unsettling duality.

Some people can make immediate impact in a moment, and many people can’t. That does not make you a bad person.

Your scope of control matters

What you do locally matters.
How you treat people matters.
What you do behind the scenes matters.

You are not responsible for carrying the weight of everything, every day, on your nervous system, with an Instagram caption.

A Gentle Reset, What to Do Right Now If You’re In a “What the F” Week

If you’re currently in it, like, right now, here’s your reset.

  • Choose one thing that can fall apart this week, on purpose

  • Identify the one thing that must stay stable (food, rest, one client deliverable, your baseline)

  • Use the no panic policy for anything tech-related

  • Default to clarity and compassion in conflict

  • Get honest about your emotional capacity, and stop trying to perform online

You don’t need a perfect week, you need a survivable one.


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Episode 208 - Setting Your Goals for the Year Ahead

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Episode 206: 11 Permission Slips for Your Life & Biz